PAGCOR cancels accreditation of customer relations service provider

PAGCOR revokes license
PAGCOR revokes license
PAGCOR has stripped the license from CGC Technologies after it was found the company had breached its conditions.

The Philippine gaming regulator PAGCOR has cancelled the accreditation of offshore gaming customer relations service provider CGC Technologies after an investigation.

CGC, an accredited service provider operating under the offshore gaming licensee Oriental Game Ltd, had its accreditation revoked after an investigation revealed it engaged in criminal activities.

PAGCOR confirmed CGC was engaged in criminal activities and had breached certain conditions associated with its accreditation. The investigation revealed that CGC was operating six buildings within the Sun Valley Business Hub in Mabalacat, Pampanga, despite only two of them being accredited by PAGCOR.

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“The company was embroiled in various allegations, including credit card fraud, serious illegal detention, and human trafficking activities,” PAGCOR stated.

The cancellation of the accreditation comes within a week of issuing a stern warning to offshore gaming licensees and accredited service providers involved in illegal activities.

In addition to the cancellation order, CGC’s performance bond was also forfeited with immediate effect. Oriental Game Limited, the offshore gaming licensee, was also fined $350,000.00 for its failure to ensure the legitimate operation of CGC’s business.

Chairman and CEO of PAGCOR Alejandro Tengco warned the continued operation of the CGC after the cancellation of its accreditation was illegal and would not be condoned.

“Continued operations despite the cancellation of their accreditation or licences shall be considered illegal. Immediate action will be taken against those who are engaging in such behaviour,” Tengco said.

“PAGCOR strongly advocates responsible gaming to curb all forms of social ills linked to gaming.

“This is the reason why we continue to forge close partnerships with other government agencies.

“Through proper regulation and cooperation with our law enforcement agencies, we will continue to ensure that revenues from regulated gaming will be used for more worthy causes, especially nation-building.”

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